Jennifer has an amazing way about her to keep things simple when they need to be, and in depth when it calls for it. She has many insights and is able to direct people well to get the job or task done. Jennifer is very professional, yet approachable and great to work with. A people person who gets it done.
I hired Jennifer to help my company find a new Operations Administrator. She made my life so much easier. She capably screened out unqualified candidates & brought me only the right candidates for the position. Thanks to her, I learned things that I had never thought about. For example, the advertised job title is tied to a certain salary, how to write a Job Description and more. At all times, she was remarkably timely with communication. Jennifer was a great asset to help me find the right person to help run my information & investing business.
Jennifer is a professional, driven by honesty and communication. She has a clear vision of what she wants, while taking into consideration other people's input. I was always comfortable making recommendations, and she gave me valuable feedback throughout the process. Any company needing a consultant to help improve how they do things will get so much out of working with her. She has a rare combination of industry experience, insight, and interpersonal skills that makes her a valuable asset in helping companies reach their goals.
Jennifer Costanza was an extraordinary leader in her position as the Vice President of Customer Service in the western region of ISS Facility Services, Inc. As the regional VP, I was privileged to supervise Jennifer in her multifaceted role. I witnessed her remarkable ability to develop a viable team that could handle complex and diverse customer needs without yielding. An enthusiastic team member, her clear focus and dedication helped her to consistently succeed with sales and retention goals as she oversaw Fortune 500 brands and key accounts. She quickly and definitively addressed customer issues and helped the company reduce contract turnover to less than 2%. Jennifer is an inspiring and engaging leader who possesses incredible customer service management skills and is able to effectively bridge the gap between client and operations, keeping all teammates on track. Her strength to direct, build, and maintain strong relationships with customers, interface at the C-Level, while delivering exceptional service makes her an exceptional asset for any company. She is a positive team member with whom it was a pleasure to work. I recommend Jennifer Costanza without reservation.
I have had the pleasure of working with Jennifer over many years in her capacity as an employee, then as a consultant for many of our companies - through all of which she has become a very dear friend. Jennifer's continued commitment to our success has been amazing and she does so with grace, tenacity and humor. Her ability to take charge, collaborate and care for each initiative through to its completion is always something we can rely upon. She's a dynamo!
I was recently in need of a mentor/consultant/coach and had the pleasure of working with Jennifer in this capacity. Jennifer's uncanny inquisitive nature quickly steered her toward identifying my critical needs, and laying out a strategic plan on how to get to solution. I've already achieved very respectable results thanks to Jennifer's advice and knowledge of available resources. Needless to say, I highly recommend Jennifer to get the job done.
Jennifer is one of the most organized, kind, motivated people that I’ve had the pleasure to work with. I worked side by side with Jennifer for a number of years, and over that span, she was critical in improving and implementing many of our internal processes that drove our company to significant operational improvements. Jennifer’s commitment to problem solving and her natural communication style make her an incredible leader who finds common ground with everybody she interacts with, allowing her to forge strong relationships. Jennifer is a decisive, results driven problem solver who brings energy and enthusiasm to every challenge thrown her way.
