Hi, I’m Jennifer Costanza with
JC Business Consulting

As an operations and management consultant, I develop solutions that lead businesses to increased success. You will get objective, realistic guidance. I can get you where you want and need your company to be with solid fact based decision making. Let me help you alleviate the pain of being to close to your pain points. I enjoy digging in and assessing what and where the problems are in the organization. My goal is to figure how we can get you to your end goal. I will always give you an honest, pragmatic approach. You can be optimistic; you just need a little dose of reality to go with it!

My insight will help you achieve better day to day operations by:

  • Working with business owners in defining their goals and needs
  • Facilitating better communication and building stronger cohesion between teams
  • Analyzing processes and procedures and identifying ways to improve them
  • Evaluating a company’s hierarchy, looking at individual roles, and determining necessary organizational changes
  • Reviewing customer and account retention and developing better strategies consistent with a given industry

I Bring expertise
Running a business has many different components

I have comprehensive skill set in improving a company’s operations:

  • Business Operations Management
  • Building Organizational Infrastructure & Systems
  • Strategic Business Planning & Implementation
  • Internal Accountability
  • Client Relationship-Building & Retention


I’ve helped the following industries in assessing their operations, and would love to help your business do the same:

  • Janitorial
  • Publishing
  • Property Management (Multi-Family)
  • Short Term Housing
  • Real Estate Education


How do I do this? One word: Experience – over 25 years in operational management has given me the gift of time; time to see patterns develop. Eventually, you begin to realize how the same actions produce the same results. Not seeing the patterns is why we fall into the same traps. We think “it will be different”. It won’t. Failure has taught me that you need to be at the intersection of optimism and realism. I can help take your big dreams, goals, plans for your business and strategize with you to reach them realistically. You need honesty and self-awareness to see your plans through and I can help you avoid the traps I have seen time and again.